About Shopintimates

ShopIntimates.com, Singapore & Asia Adult Sex Toys online shop. With the mission of reaching out to Singaporeans who find it embarassing or inconvenient to visit shops to buy condoms, adult novelties, lubricants, lingerie and other such products.

Since 2004, Shopintimates has become one of the largest Adult Sex Toys online and retail shop in Singapore with more than 1500 sex toy products.

All our Adult Toys are imported directly from Europe, Germany, Japan or USA Manufacturers. All our lingerie & Adult Toys are guaranteed new products, direct from manufacturers. We do not sell second hand goods. All warranty conditions are stated by the Manufacturers. Defects should be reported immediately. We strive to make sure that all of our customers are 100% satisfied with our services. The satisfaction level of our customers reflects directly on the quality of the service and support that we are providing them. Like any other business, we rely heavily on the recommendations of our customers to gain new business. If customers are satisfied with the service that we provide them, they will happily refer their friends and family to our services. We want to make sure that every customer gets exactly what they pay for, and nothing less. If for some reason you are not satisfied, please contact us and we will be happy to discuss solutions with you.

At Shopintimates, your feedback and comments are important to us. We will try our best within Singapore main island. To meet your needs and requests, click our live help icon for online live chat, if we are not online at this time, please click support button to leave a message to us, we will get back to you as soon as we can, usually within a 1 - 3 hours. Or you can SMS/CALL our 24 hours help line at (65) 96675985 or our retail shop at (65) 64698850

Joanne - Manager

Ms. Joanne currently leads the Customer Service team in assisting SHOPINTIMATES broad customer base. Whether answering questions about the products or working closely with other departments, her job is to make sure high quality of customer service is maintained. Ms Joanne Ang was excellent training for handling the various demands of her current position.

Wan - Malaysia Delivery Staff

Wan is our full time Malaysia delivery staff, he played a critical role in delivering for our Malaysia customers' orders and shipments.

Singapore Retail Shop :

170 Upper Bukit Timah Road, #04-38/39/40
Bukit Timah Shopping Centre ( Nex to Beauty World Centre )
Singapore 588179.

SMS/Helpline : (65) 96675985 / (65) 64698850

Tracy Wee - Malaysia

Ms Tracy Wee is currently our Malaysia office team member which handle the processing of all orders for Malaysia customers.

Malaysia Office and Order Processing Center ( Currently No Retail Shop Available ):

Level 36 Menara Citibank Building
165 Jalan Ampang 50450
Kuala Lumpur, Malaysia

SMS/HelpLine : (65) 96675985 / (65) 64698850
Fax number is: (603) 2169 6168

Our Email Address   : adminsupport(@)shopintimates.com

Singapore ACRA Business Registration No: 53058725D

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Retail Shop

Thanks for the support from all of our customers, Shopintimates first Retail Shop is here! Most products are selling at the same price as our online shop unless stated promotion price for online purchase only.

Please see below for the map and how to get to our retail shop.

Singapore Retail Shop Address :

170 Upper Bukit Timah Road, #04-38/39/40
Bukit Timah Shopping Centre,
Singapore 588179 ( Next To Beauty World Centre )

Helpline: (65) 64698850 /  (65) 96675985

Payment Method -  

Retail Shop Opening Hours :

Monday - Friday                                 12.00pm - 8.00pm
Saturday/Sunday/Public Holiday      12.00pm - 7.00pm

Our ACRA Business Registration is 53058725D

Scan below to save our contact and address :

Scan To Save Google Map Location :



Shopintimates Singapore Retail Shop Address Map

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Malaysia customer can take bus number 170 at Johor Bahru check Point and drop off at Jln Anak Bukit ( OPP BEAUTY WORLD CENTRE ) bus stop number 42109. The over head bridge above the bus stop is connect to Beauty World Centre, so please walk back to the first over head bridge and cross over to Bukit Timah Shopping Centre.

Why Shop with us?

We know that most of the people will be very cautious about the security at online stores as they are afraid that what if they happen to surf on a bogus website. At Shopintimates, shopping experience will definately be different. Managed by a professional team, we soley concentrate on our online and retail business to cater to all our customers needs and enquiries. We are not Home-based like most of the online adult stores managed by working personnels for Part Time income. By providing excellent service to all our value customers, We provide free delivery in Singapore by our very own company van anywhere to your convenience. Furthermore, our hotline is in operation almost 24/7 & usually will reply your questions within 1 or 3 hours.

For customers who have any problems with the products, any enquiries or wish to have a look and feel the products before purchase, feel free to visit us at our retail shop. This retail shop is set up thru trust and support from our dear customers right from the beginning when our business commenced. We can also arrange our salesperson to meet up with you for any one to one exchange of faulty products. Please see our Terms for faulty products exchange.

Malaysia customers can choose to post out your package from our office in Malaysia. With this extra service from Shopintimates, you will have a peace of mind & 100% to receive your package without any worry that the Malaysia custom will check your package or lost of package when posted out from Singapore.

There will be a service charge of $15 Singapore dollars including postage fees. For certain bulky items e.g the Sex Chair, Vaginas, extra shipping charges will apply. Special delivery service to post out from Malaysia Post Office will only be arrange once or twice per week. On the day we post out your package from Malaysia Post Office, you will receive your package on the next working day by Pos Laju with tracking number

Shopintimates Malaysia Office and Order Processing Center ( Currently No Retail Shop Available )

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Shopintimates Malaysia Office is located in Kuala Lumpur City Center (KLCC). Jalan Ampang and Jalan Tun Razak.  For faulty products, Malaysia customers can now return to this address show below :

Shopintimates Singapore
Level 36 Menara Citibank Building
165 Jalan Ampang 50450
Kuala Lumpur, Malaysia

Currently we do not have any retail shop in Malaysia, this is our Malaysia Office and Order processing center which doing Order Processing, Transfer of Package and Posting of Package within Malaysia. No Walk-in sales available!

We Sell High Quality & Genuine Sex Toy Products!

All our sex toy products are imported from USA, Germany, Canada, Sweden and Japan.