We Sell High Quality & Genuine Sex Toy Products!
All our sex toy products are imported from USA, Germany, Canada, Sweden and Japan. Some From China
ShopIntimates.com, Singapore & Asia Adult Sex Toys online shop. With the mission of reaching out to Singaporeans who find it embarassing or inconvenient to visit shops to buy condoms, adult novelties, lubricants, lingerie and other such products.
Since 2004, Shopintimates has become one of the largest Adult Sex Toys online and retail shop in Singapore with more than 1200 sex toy products.
All our Adult Toys in the main categories are imported directly from Europe, Germany, Japan or USA Manufacturers. Products from the China Sex Toys category are imported from China which originated from China, product of China & material made in China. If you want more durable and high quality sex toy product, please visit our main categories. All our lingerie & Adult Toys are guaranteed new products, direct from manufacturers. We do not sell second hand goods. All warranty conditions are stated by the Manufacturers. Defects should be reported immediately.
We strive to make sure that all of our customers are 100% satisfied with our services. The satisfaction level of our customers reflects directly on the quality of the service and support that we are providing them. Like any other business, we rely heavily on the recommendations of our customers to gain new business. If customers are satisfied with the service that we provide them, they will happily refer their friends and family to our services. We want to make sure that every customer gets exactly what they pay for, and nothing less. If for some reason you are not satisfied, please contact us and we will be happy to discuss solutions with you.
At Shopintimates, your feedback and comments are important to us. We will try our best within Singapore main island. To meet your needs and requests, click our live help icon for online live chat, if we are not online at this time, please click support button to leave a message to us, we will get back to you as soon as we can, usually within a 1 - 3 hours. Or you can SMS/CALL our 24 hours help line at (65) 96675985 or our retail shop at (65) 64698850
SHOPINTIMATES is an online adult toy store located in Singapore & Malaysia. We strive to provide high quality, hand-selected adult toys in a clean, sex-positive environment. Without the hard work and tireless dedication of our extremely talented staff, our web site would not be possible. If you don't know us, please feel free to get acquainted.
Mabel - Co-founder
Ms. Mabel is an integral member of the Marketing, Accounting & Sales Departments. She is responsible for online orders & all of the content on the website, as well as working with every department within SHOPINTIMATES to ensure that the most up-to-date information and products are available.
Alan - Operation & IT Staff
Mr. Alan is responsible for the order fulfillment, shipment operations &, and will contribute to the future growth and expansion of the operations department. Mr Alan is also Shopintimates.com web master & IT staff, in charge of web design and server uptime.
Joanne - Customer Service
Ms. Joanne currently leads the Customer Service team in assisting SHOPINTIMATES broad customer base. Whether answering questions about the products or working closely with other departments, her job is to make sure high quality of customer service is maintained. Ms Joanne Ang was excellent training for handling the various demands of her current position.
Ben - Delivery & Logistic
Mr. Ben is our full time delivery & logistic staff, he played a critical role in delivering our customers' order and shipment.
Jeffrey - Sales & Customer Service
Mr. Jeffrey is our full time sales & customer service staff and is ready to assist you in the retail shop and online enquiries.
Singapore Retail Shop :
170 Upper Bukit Timah Road, #04-38/39/40
Bukit Timah Shopping Centre ( Nex to Beauty World Centre )
SMS/Helpline : (65) 96675985 / (65) 64698850
Tracy Wee - Malaysia
Ms Tracy Wee is currently our Malaysia office team member which handle the processing of all orders for Malaysia customers.
Malaysia Office and Order Processing Center ( Currently No Retail Shop Available ):
Level 36 Menara Citibank Building
165 Jalan Ampang 50450
Kuala Lumpur, Malaysia
SMS/HelpLine : (65) 96675985 / (65) 64698850
Fax number is: (603) 2169 6168
Our Email Address : adminsupport(@)shopintimates.com
Singapore ACRA Business Registration No: 53058725D
Our Commitment to Privacy
At ShopIntimates Singapore, we're committed to our customers' privacy and have made this a high priority. Because of this, we've taken every precaution to eliminate the loss and dissemination of any and all sensitive and personal information. Using the best and most-up-to-date security software on the market, we ensure that customers' transactions and data stay with us.
First of all, every box we ship is tightly sealed in plain brown paper, and thus tamper-proof, hiding all contents from view. The return address on every postal label, the bill itself, and credit card statement all Shows only item order number. We will neither sell, exchange or otherwise benefit from the information a customer provides on the website and will never contact our customers unless directly asked to. An "OPT-IN" prompt allows customers to make this decision for themselves.
ShopIntimates Singapore does not sell products for purchase by children. We do not knowingly collect, maintain, or use Personal Information from children under age 18. If you are under age 18, do not share personal information with us.
Retention and Access
We will take reasonable steps to keep your Personal Information accurate, complete, current, and relevant to its intended use. We keep your Personal Information only as long as we need it for the reasons it was collected. When your Personal Information is no longer required for our purposes, we have procedures to destroy, delete, or erase it.
Any information that ShopIntimates Singapore collects from visitors to this Web Site will be used, stored, or processed, in whole or in part, in Singapore. The principal place in which we hold Personal Information is 170 Upper Bukit Timah Road, #04-39/40 Bukit Timah Shopping Centre, Singapore 588179. All purchases from this Web Site are made in Singapore.
At your request, we will provide you with reasonable access to your Personal Information, so that you can review what we have stored and, if you choose, request corrections to it. After you request access, we will provide the Personal Information that you request as soon as practically possible and generally no later than 7 days following the request. If you wish to correct your Personal Information, please send us a written explanation of the particular information that you believe should be corrected. Where information will not or cannot be disclosed, we will tell you the reasons for non-disclosure.
Our secure payment website protect your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information that you provide online at our website credit card payment system.
We do not and will not store your credit card in our database. It is discarded the moment your card is authorized.
Please direct any questions or concerns regarding the use or disclosure of Personal Information to us by using the Contact Information given below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Privacy Statement. For complaints that cannot be resolved, we will make available to you an independent dispute resolution process.
In the event of questions about (i) access to your Personal Information, (ii) our collection, use, management, or disclosure of Personal Information, or (iii) this Privacy Statement , contact us at:
Privacy Officer : Mabel Chan
170 Upper Bukit Timah Road, #04-38 Bukit Timah Shopping Centre, Singapore 588179. Singapore ACRA Business Registration No: 53058725D
M-F, 8:30 AM to 5:00 PM (Singapore Time)
This Privacy Statement is effective as of JUN 08th , 2009.