About Shopintimates

ShopIntimates.com, Singapore & Asia Adult Sex Toys online shop. With the mission of reaching out to Singaporeans who find it embarassing or inconvenient to visit shops to buy condoms, adult novelties, lubricants, lingerie and other such products.

Since 2004, Shopintimates has become one of the largest Adult Sex Toys online and retail shop in Singapore with more than 1500 sex toy products.

All our Adult Toys are imported directly from Europe, Germany, Japan or USA Manufacturers. All our lingerie & Adult Toys are guaranteed new products, direct from manufacturers. We do not sell second hand goods. All warranty conditions are stated by the Manufacturers. Defects should be reported immediately. We strive to make sure that all of our customers are 100% satisfied with our services. The satisfaction level of our customers reflects directly on the quality of the service and support that we are providing them. Like any other business, we rely heavily on the recommendations of our customers to gain new business. If customers are satisfied with the service that we provide them, they will happily refer their friends and family to our services. We want to make sure that every customer gets exactly what they pay for, and nothing less. If for some reason you are not satisfied, please contact us and we will be happy to discuss solutions with you.

At Shopintimates, your feedback and comments are important to us. We will try our best within Singapore main island. To meet your needs and requests, click our live help icon for online live chat, if we are not online at this time, please click support button to leave a message to us, we will get back to you as soon as we can, usually within a 1 - 3 hours. Or you can SMS/CALL our 24 hours help line at (65) 96675985 or our retail shop at (65) 64698850

Joanne - Manager

Ms. Joanne currently leads the Customer Service team in assisting SHOPINTIMATES broad customer base. Whether answering questions about the products or working closely with other departments, her job is to make sure high quality of customer service is maintained. Ms Joanne Ang was excellent training for handling the various demands of her current position.

Wan - Malaysia Delivery Staff

Wan is our full time Malaysia delivery staff, he played a critical role in delivering for our Malaysia customers' orders and shipments.

Singapore Retail Shop :

170 Upper Bukit Timah Road, #04-38/39/40
Bukit Timah Shopping Centre ( Nex to Beauty World Centre )
Singapore 588179.

SMS/Helpline : (65) 96675985 / (65) 64698850

Tracy Wee - Malaysia

Ms Tracy Wee is currently our Malaysia office team member which handle the processing of all orders for Malaysia customers.

Malaysia Office and Order Processing Center ( Currently No Retail Shop Available ):

Level 36 Menara Citibank Building
165 Jalan Ampang 50450
Kuala Lumpur, Malaysia

SMS/HelpLine : (65) 96675985 / (65) 64698850
Fax number is: (603) 2169 6168

Our Email Address   : adminsupport(@)shopintimates.com

Singapore ACRA Business Registration No: 53058725D

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Payment Methods

*Please note that for Cash On Delivery or Free Courier Delivery for Singapore orders, must meet a minimum purchase of $60 excluding Durex products or Condoms.

We accept Secure online credit card payments provided by Paypal.

Bank Funds Transfer (For Singapore Customers Only)


For Payment via UOB Bank funds transfer, Please transfer your payment by using your bank Internet Banking or Atm machine to us. Our UOB Bank Current Account Number : 3753050262. After we have recieved your payment, your order will be processed immediately

MayBank Funds Transfer (For Malaysia Customers)

This Maybank funds transfer payment Method is for Malaysia customers. Malaysia Ringgit can be selected when using this payment method, Please transfer the payment to our Malaysia MayBank Saving account : 101124202117 by using ATM, Internet Banking or at the Bank Counters.

Malaysia customers can now use your Maybank or other Bank account in Malaysia to do the Fund Transfer to us. Please email or SMS us once you have transferred the payment to us. After we have received your payment, your order will be processed.

Pelanggan Malaysia Sekarang Boleh Mengunakan Akaun MayBank Anda Atau Lain-Lain Bank Di-Malaysia Dengan Mengunakan Dana Perpindahan Kepada Akaun MayBank Malaysia Kami Melalui ATM, Pembankan Internet Atau Di-Kaunter MayBank.

Cash on delivery (COD)

If you are worried about using your credit card online or funds transfer online, we also accept payment by Cash on delivery (COD). This payment method is only available in SINGAPORE only. Customer will be confirmed by mobile phone. Please provide us your mobile phone number for the delivery confirmation. COD delivery will be arrange within the same day if order is submitted by 2pm on the same day. Order which submitted after 2pm will arrange delivery on the next day. COD payment method is only for purchases above S$60. *Please note that COD or Free Delivery will not be available for any order which include Durex products or Condom purchase, unless there is at least 1 or 2 sex toy items which the price is cost more then S$60*.

WESTEN UNION (For International Customers)

Sending funds from other Country? Why not send it by WESTEN UNION. We accept payment by westen union, after submitting your order to us by choosing Westen Union as the payment method, we will sent you email with our Receiver Information, please provide us the MTCN 10-digit number located on your confirmation receipt, your first name and last name after the payment has been transfer. After we have recieved your payment, your order will be processed immediately.


We Sell High Quality & Genuine Sex Toy Products!

All our sex toy products are imported from USA, Germany, Canada, Sweden and Japan.