About Shopintimates

ShopIntimates.com, Singapore & Asia Adult Sex Toys online shop. With the mission of reaching out to Singaporeans who find it embarassing or inconvenient to visit shops to buy condoms, adult novelties, lubricants, lingerie and other such products.

Since 2004, Shopintimates has become one of the largest Adult Sex Toys online and retail shop in Singapore with more than 1500 sex toy products.

All our Adult Toys are imported directly from Europe, Germany, Japan or USA Manufacturers. All our lingerie & Adult Toys are guaranteed new products, direct from manufacturers. We do not sell second hand goods. All warranty conditions are stated by the Manufacturers. Defects should be reported immediately. We strive to make sure that all of our customers are 100% satisfied with our services. The satisfaction level of our customers reflects directly on the quality of the service and support that we are providing them. Like any other business, we rely heavily on the recommendations of our customers to gain new business. If customers are satisfied with the service that we provide them, they will happily refer their friends and family to our services. We want to make sure that every customer gets exactly what they pay for, and nothing less. If for some reason you are not satisfied, please contact us and we will be happy to discuss solutions with you.

At Shopintimates, your feedback and comments are important to us. We will try our best within Singapore main island. To meet your needs and requests, click our live help icon for online live chat, if we are not online at this time, please click support button to leave a message to us, we will get back to you as soon as we can, usually within a 1 - 3 hours. Or you can SMS/CALL our 24 hours help line at (65) 96675985 or our retail shop at (65) 64698850

Joanne - Manager

Ms. Joanne currently leads the Customer Service team in assisting SHOPINTIMATES broad customer base. Whether answering questions about the products or working closely with other departments, her job is to make sure high quality of customer service is maintained. Ms Joanne Ang was excellent training for handling the various demands of her current position.

Wan - Malaysia Delivery Staff

Wan is our full time Malaysia delivery staff, he played a critical role in delivering for our Malaysia customers' orders and shipments.

Singapore Retail Shop :

170 Upper Bukit Timah Road, #04-38/39/40
Bukit Timah Shopping Centre ( Nex to Beauty World Centre )
Singapore 588179.

SMS/Helpline : (65) 96675985 / (65) 64698850

Tracy Wee - Malaysia

Ms Tracy Wee is currently our Malaysia office team member which handle the processing of all orders for Malaysia customers.

Malaysia Office and Order Processing Center ( Currently No Retail Shop Available ):

Level 36 Menara Citibank Building
165 Jalan Ampang 50450
Kuala Lumpur, Malaysia

SMS/HelpLine : (65) 96675985 / (65) 64698850
Fax number is: (603) 2169 6168

Our Email Address   : adminsupport(@)shopintimates.com

Singapore ACRA Business Registration No: 53058725D

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Discreet Delivery & Packaging

Discreet Delivery & Packaging Information

All products are deliver, posted or shipped discreetly in a nondescript brown package or box with absolutely no indication as to the contents. We describe the contents for customs forms purposes as " Birthday Gift Toys or Rubber Mould ". For international orders, we will always declared the total price from $10 to $80 maximum, even if your purchase is over $500 SGD.

Shopintimates Plain Packaging Guarantee

Your privacy is of the utmost importance to us here at Shopintimates - shop in confidence!

All Shopintimates orders are sent in plain packaging. There's absolutely no way of telling what's inside the parcel or who the sender is. Your purchase is kept 100% secret from nosy neighbours and prying postmen.

Singapore Post requires us to have a return address on your parcel, usually we will use our staff name like : Joanne or Alan. There is no way of identifying who is the sender of your parcel.

Your credit or debit card statement will show a charge to Shopintisg, so if somebody else sees your card statement, there is no way they can tell you spent money at Shopintimates Singapore.

What your parcel looks like

Here are photographs of how your Shopintimates order is discreetly and securely packaged.

There are no markings on the back or side of your Shopintimates parcel. The only markings are your address label on the front, and a Mail Recorded Delivery or Special Delivery sticker.

Our Discreet Delivery Vehicle

For Singapore orders, free delivery or COD delivery will be deliver by our own company delivery staff & delivery vehicle. Some orders will be deliver by courier company and the courier man will not know what is inside the package.

There will be no " SEX TOYS " advertisement or our shop logo on our delivery vehicle.


We Sell High Quality & Genuine Sex Toy Products!

All our sex toy products are imported from USA, Germany, Canada, Sweden and Japan.